Privacy Policy
Introduction
WillowWood Global LLC (“Company,” “we,” “our,” or “us”) is committed to protecting the privacy and security of personal and health-related information. This Privacy Policy describes how we collect, use, disclose, and safeguard information in connection with our medical devices, software, services, and website. By using our devices, software, services, and website, you agree to the practices described in this Privacy Policy.
Information We Collect
Device and Technical Data
- Device identifiers (e.g., serial number, IP address)
- Usage logs and performance data
- Mobile or app interaction data
How We Use Information
We use collected information to:
- Provide and operate our medical devices and services
- Monitor device safety and performance
- Improve products, research, and development
- Comply with legal and regulatory obligations
Sharing and Disclosure of Information
We may share information with:
- Regulatory Authorities – as required for safety reporting and compliance
- Legal Authorities – when required by law or to protect rights and safety
We do not sell personal or health data.
HIPAA Compliance (U.S. Only)
Where applicable, we comply with the Health Insurance Portability and Accountability Act (HIPAA).
We do not collect Protected Health Information (PHI).
Data Security
We implement appropriate technical, administrative, and physical safeguards, including:
- Encryption of data in transit and at rest
- Access controls and authentication
Data Retention
We retain information only as long as necessary to:
- Fulfill the purposes outlined in this policy
- Comply with legal and regulatory requirements
You can delete all data at any time by deleting the app
Updates to This Policy
We may update this Privacy Policy periodically. Changes will be posted with an updated “Last
Updated” date. Continued use of our services indicates acceptance of the revised policy.
Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
WillowWood Global LLC
15441 Scioto Darby Road,
P.O. Box 130 Mt. Sterling,
Ohio 43143
Email: Regulatory@willowwood.com
Phone: +1(740) 8693 377
