Contact Us

WillowWood excels at taking care of our customers.

Contact Us

We’re here to help you. If you need assistance, would like to place an order, or want to share product suggestions and feedback, please contact us during our business hours of 8:00 a.m. to 5:00 p.m. (Eastern). Surveyed customers have given WillowWood’s customer care team high marks for understanding and product knowledge, helpfulness, and professionalism.

Schedule a Visit

Our team of product specialists travel throughout the U.S. to offer the latest product information and clinical education. To schedule a visit, please contact us at 800.848.4930 or

Create a New Customer Account

Please complete an application and authorization form.

Then, return by e-mail to or Fax 740.869.4374.

Product Ideas Welcomed
Have a product idea that you want to share with WillowWood? Thank you for thinking of us! Before you submit an idea, please read our submission policy and frequently asked questions first.

Free WillowWood E-mail Services
Account Services

Receive credit memos, statements and invoices directly in your e-mail box! WillowWood’s automated e-mail service is FREE, convenient and easy to request. Submit your information to sign-up or call 800.848.4930.

Order Confirmations

Verify your orders and have ship dates on hand by having order confirmations sent directly to your e-mail inbox. You may sign-up for this FREE service online or call 800.848.4930 to request.

Contact Information 

WillowWood Global LLC
15441 Scioto Darby Road
P.O. Box 130
Mt. Sterling, Ohio
(Toll Free, U.S.) 1.800.848.4930
(Local, International) 740.869.3377
(Toll Free, U.S.) 1.888.878.4858
(Local, International) 1.740.869.4374

By submitting this form, you are consenting to receive e-mails, phone calls, and texts from: WillowWood, 15441 Scioto Darby Road, Mt. Sterling, OH 43143 United States, WillowWood will use the information you provide above, and will share it with select service providers and partners, as necessary to fully respond to your inquiry. You can revoke your consent to receive communications by contacting us at Additional information about our privacy practices are set forth in our Privacy Policy.

Find Your Liner Part Number

Enter an Alpha® Liner serial number and the corresponding part number will display.


Thank you for choosing Alpha Liners!